In a thread on Apple’s Support Communities, several users describe a similar problem. According to them, the phone’s TouchID-equipped control regularly becomes ‘burning hot’, making the device not only uncomfortable, but at times impossible to use. However, the problem would go away after holding the home and lock buttons for 10 seconds, resetting the phone. Owners vented their frustration by voicing their displeasure on Twitter. “This morning, when I woke up, the home button was burning hot and the screen is just black,” says one Twitter user. “I went to bed with it working just fine last night, plugged it in to charge, and now it won’t work. Nothing else is hot, not even the charging port, just the home button is on fire. I have had the phone unplugged for an hour and the button is still on fire.” Another Twitter user wrote: ‘My iPhone 6s turned off and won’t come back on and the Touch ID is hot to the touch’, while another added: ‘Facing the same issue as many others! Burning hot Touch ID on my new iPhone 6s Plus..’
— JQ (@gujacq) September 30, 2015
— Jonnie Hallman (@destroytoday) October 4, 2015
— Michael Schultz (@michaelschultz) September 29, 2015 According to reports from 9to5Mac, the users are also experiencing a number of other bugs with their new iPhones, mainly software related. With the addition of 3D touch, users are reporting that normal taps on web links won’t open up Safari as normal, and others complain of poor sound quality with the iPhone 6S’s internal speaker. One user reported the issue to Apple Support but the customer service agent said ‘he hadn’t heard of anything’ and advised her to make an appointment at an Apple Store. Apple has thus far offered no official comment on the ‘hot Touch ID buttons’ issue reported by the early iPhone 6S owners, maybe because such small issues are generally reported in early production devices and are patched via software updates. The hardware is replaced or repaired only when necessary.
